These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Grant Flow ("Grant Flow," "we," "us," or "our") governing your access to and use of the Grant Flow platform, including all features, tools, and content made available through irondigitalmi.com.
By creating an account or using the platform in any way, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using Grant Flow on behalf of a nonprofit organization, you represent that you have authority to bind that organization to these Terms.
If you do not agree to these Terms, do not use the platform.
Grant Flow is a web-based software platform that helps nonprofit organizations find grant funding opportunities and generate grant proposal drafts. The platform provides:
The features available to you depend on the subscription plan you have selected. Grant Flow reserves the right to modify, suspend, or discontinue any feature at any time with reasonable notice.
To access most features, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to provide accurate and complete information during registration and to keep your account information current. Grant Flow reserves the right to suspend or terminate accounts that contain inaccurate, fraudulent, or incomplete information.
You must be at least 18 years old to create an account. Grant Flow is intended for use by nonprofit organizations and their authorized staff.
Grant Flow offers four subscription tiers: Free, Essentials ($49/month), Professional ($99/month), and Agency ($299/month). The features included in each tier are described on our pricing page and may be updated from time to time. We will provide advance notice of changes that materially reduce the features of your current plan.
Paid subscriptions are billed monthly in advance. By providing payment information, you authorize Grant Flow to charge your payment method on a recurring monthly basis until you cancel. All fees are in U.S. dollars and are non-refundable except as described below.
If a free trial is offered at the time of sign-up, no charge will be made until the trial period ends. You may cancel before the trial ends to avoid any charge.
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date. We do not provide prorated refunds for partial billing periods.
If you experience a material service failure — meaning the platform is completely unavailable for more than 72 consecutive hours during a paid billing period — you may request a prorated credit or refund by contacting support within 30 days of the incident. We evaluate refund requests on a case-by-case basis.
Grant Flow uses artificial intelligence to generate grant proposal drafts, Letters of Inquiry, match rationales, and other written content. This content is a starting point — not a finished product.
You are solely responsible for reviewing, editing, verifying, and approving all AI-generated content before submitting it to any grant funder, government agency, or other party. You must ensure that:
Grant Flow does not guarantee that any grant application will be successful, funded, or even reviewed. The use of Grant Flow does not create any representation, warranty, or guarantee of grant award outcomes. Grant Flow is not responsible for any grant application rejection, disqualification, or reputational harm arising from submitted content.
You agree to use Grant Flow only for lawful purposes and in accordance with these Terms. You agree not to:
Grant Flow reserves the right to suspend or terminate accounts that violate these acceptable use standards, with or without prior notice depending on the severity of the violation.
You retain full ownership of the data you input into Grant Flow, including your organization profile, project descriptions, proposal content you write, and any documents you upload. By using the platform, you grant Grant Flow a limited, non-exclusive license to process and display your content solely for the purpose of delivering the services to you.
The Grant Flow platform, including its design, code, algorithms, branding, and documentation, is the exclusive intellectual property of Grant Flow and is protected by copyright, trademark, and other applicable laws. You may not copy, modify, distribute, reverse engineer, or create derivative works of the platform without written permission.
Proposal drafts, LOI drafts, and other AI-generated content produced using your data are provided to you for your use. Grant Flow does not claim ownership over content generated specifically from your organization's profile and inputs.
Grant Flow integrates with third-party services including the Anthropic Claude API and Grants.gov. Your use of these services through our platform is subject to their respective terms and policies. Grant Flow is not responsible for the availability, accuracy, or actions of third-party services.
Links to external websites or resources found within the platform are provided for convenience only. Grant Flow does not endorse and is not responsible for third-party content.
THE GRANT FLOW PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the platform will be uninterrupted, error-free, or free of harmful components. We do not warrant the accuracy, completeness, or usefulness of any grant data, AI-generated content, or match results provided through the platform.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GRANT FLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF FUNDING, LOSS OF DATA, OR DAMAGE TO REPUTATION, EVEN IF GRANT FLOW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL GRANT FLOW'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO GRANT FLOW IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless Grant Flow and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the platform; (b) your violation of these Terms; (c) content you submit through the platform; or (d) grant applications you submit to third parties using content generated or supported by Grant Flow.
Grant Flow may suspend or terminate your account at any time for violation of these Terms, non-payment, fraudulent activity, or any other reason at our discretion, with or without notice. Upon termination, your right to access the platform ceases immediately.
You may terminate your account at any time by contacting support or using the account deletion feature in your settings. Following termination, we will retain your data in accordance with our Privacy Policy and applicable legal obligations.
These Terms are governed by and construed in accordance with the laws of the United States and the state in which Grant Flow is incorporated, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or your use of the platform shall first be addressed through good-faith negotiation. If the parties cannot resolve the dispute within 30 days, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration against Grant Flow.
We reserve the right to update these Terms at any time. We will notify you of material changes via email or a prominent notice within the platform at least 14 days before the changes take effect. Your continued use of Grant Flow after the effective date of updated Terms constitutes your acceptance of the revised Terms.
Questions about these Terms? Contact us: